Privacy Policy

M/s. DOCUBE HEALTHCARE PRIVATE LIMITED, a private limited company, having its registered office at 6-3-609/195, Anand Nagar Colony, Khairtabad, Hyderabad, Telangana, India 500004 with Company CIN: U74999TG2022PTC162788, PAN No. : AAJCD2920L and GST No : 29AAJCD2920L1ZE is the licensed owner of the Site www.docube.in (”The Site”). Docube places its highest value on your trust and put top priority on protecting your Personal Information and this privacy policy (“Policy”) explains how Docube will collect, use, share and process data.

For the purpose of this Privacy Policy, wherever the context so requires “You“ or “User“ shall mean any natural or legal person who has either registered on the Site by providing relevant registration data as registered user or can also refer to an unregistered guest User. The term “We”, “Us”, “Our“, “Company” shall mean “Docube”.

This Policy is being framed in view of the Digital Personal Data Protection Act 2023, read in conjunction with the Information Technology Act, 2000 read with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

By accepting this Policy, you understand and agree to the collection, use, sharing and processing of your Personal Information (as defined hereinbelow). If you provide Docube with Personal Information about someone else, you confirm that they are aware that you have provided their information and that they consent to Docube’s use of their information according to this Policy. This Policy applies to all the current and former visitors, users and others who access this Site.

This Policy is an electronic record in the form of an electronic contract formed under the applicable law. This Policy does not require any physical, electronic or digital signature.

This Policy is an eBy accessing or using the Site or otherwise giving us your information, you undertake that you have the capacity to enter into a legally binding contract vide this Policy, which constitutes a legally binding document between you and Docube under the applicable law, in particular, the Indian Contract Act, 1872.lectronic record in the form of an electronic contract formed under the applicable law. This Policy does not require any physical, electronic or digital signature.

Docube will collect and process your personal and third-party data carefully, only for the purposes described in this Policy and only to the extent necessary as defined herein and within the scope of the applicable legal regulations.

This Policy seeks to ensure that any Personal Information or third-party information handled by Docube is managed in a way that is ethical, compliant and adheres to best industry practices.

Please read the terms and conditions of this Policy carefully, before accessing or using this Site. By accessing or using the Site you agree to the terms of this Policy. If you are accepting this Policy on behalf of another person or company or other legal entity, you represent and warrant that you have full authority to bind such person, company or legal entity to these terms.

This Policy describes the types of information we collect, why and how we use the information, with whom we share it, and the choices you can make about our use of the Information (as defined hereinbelow). We also describe the measures we takes to protect the security of your Information and how you can contact us about our privacy practices.

This Policy describes our current data protection policies and practices and may be amended/updated from time to time. Any changes to this Policy will become effective upon posting of the revised Policy on the Site. It is recommended that you regularly check this Policy to apprise yourself of any updates. Your continued use of Site or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Policy.

No sensitive personal data or information is automatically collected by the Site from any visitors of this website, who are merely perusing the site and are not Registered Users as defined under the Terms of Use. Nevertheless, certain provisions of this Privacy Policy are applicable to even such visitors, and such visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave the Website immediately.

If you, as a visitor, have browsed any page of this Website prior to reading the privacy statements set out herein, and you do not agree with them, normally quitting the browser should ordinarily clear any temporary cookies installed by Docube. We, however, encourage you to use the “clear cookies” functionality of your browsers to ensure such clearing / deletion, as Docube cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Website.

You are not a visitor if you have willingly submitted any personal data or information to Docube through any means, including email, post or through the registration process on the Website. All such visitors will be deemed to be, and will be treated as, Users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.

By mere use of the Site, you freely, expressly, specifically and unconditionally consent to Docube’s use and disclosure of your Personal Information (if any has been collected), including ‘Sensitive Personal Data or Information’ (as defined under Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011) and any ‘Personal Data’ (as defined under Section 2(t) of the Digital Personal Data Protection Act, 2023) and third-party information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use this Site. This Policy shall be deemed to be incorporated into the ‘Terms of Use’ available at https://docube.in/terms of the Site and shall be read in addition to the Terms of Use.

You have the right to withdraw the consent provided to Docube at any point by contacting our Consent Manager (as defined under Section 2(g) of the Digital Personal Data Protection Act, 2023) Azhar Hussain (azhar@docube.in). Upon your withdrawal of consent, Docube shall, unless retention is necessary for compliance with any law for the time being in force, (i) erase all Personal Data and Sensitive Personal Data provided by you; and (ii) cause its Data Processor (if any) (as defined under Section 2 (k) of the Digital Personal Data Protection Act, 2023) to erase any Personal Data and Sensitive Personal Data pertaining to you that was made available by Docube for processing by such Data Processor.

In accordance with Section 5 of the Digital Data Protection Act 2023, Docube shall provide you with a consent notice in multiple languages detailing (i) the Personal Data, the Sensitive Personal Data that you will be providing and the purpose for which the same is proposed to be processed by Docube; (ii) the manner in which you may exercise your rights under sub-section (4) of section 6 and section 13 of the Digital Personal Data Protection Act 2023; and (iii) the manner in which you may make a complaint to the Data Protection Authority.

Please refer to the Cookie Policy at the end of this Privacy Policy for further information.

We may use your Personal Information to provide personalized features to you on our Site.

In the event that any features of our services, if any when provided in the future, require user registration in the future, you agree to provide accurate and complete information, including a unique user ID, mobile number, and email address, during the registration process. While our website currently functions as a landing page with no registration requirement, this provision ensures that we are prepared to serve you better in the event that registration becomes necessary to access additional services. Your provision of accurate information will assist us in tailoring our services to your needs.

We may use email and phone number verification for user registration and authentication purposes. By registering on our Site you consent to the use of your email address and phone number for this purpose.

We may use We may use your Information to comply with our legal obligations, resolve disputes, and enforce our agreements. We do this where necessary to comply with legal obligations to which we are subject, or to meet our legitimate interests in enforcing our legal rights and resolving disputes and preventing fraud.email and phone number verification for user registration and authentication purposes. By registering on our Site you consent to the use of your email address and phone number for this purpose.

You hereby explicitly, unambiguously, freely unconditionally and specifically provide informed consent to Docube to use and share your Personal Data to operate, maintain, and improve the Site by analysing how you and our other users use and interact with it. This is to meet our legitimate business interests in providing the Site and ensuring that it provides the best experience for our users;

Your trust is essential to us, and we prioritize your consent and transparency. To ensure you have full control over your data and its usage, we seek your explicit, voluntary consent for these purposes. By providing your consent, you empower us to enhance your experience. Please note that you have the right to withdraw this consent at any time by contacting the Consent Manager, in accordance with the Digital Data Protection Act, 2023.

The consent notice, in compliance with the Digital Data Protection Act, 2023, will provide explicit and specific details regarding how your data will be used, allowing you to selectively opt out of certain data uses. We believe in giving you the power to tailor your experience according to your preferences. We want you to feel secure in your interactions with us. Should you have any questions or wish to withdraw your consent, please contact us. Your satisfaction and data privacy are our utmost priorities.

You hereby explicitly, unambiguously, freely, unconditionally and specifically provide informed consent to Docube to use and share your Personal Data as follows:

• with your consent;
• with affiliates and other third-party entities, who will process your personal data only in accordance with our instructions and for the purposes set out in this Privacy Policy;
• as necessary to perform contractual obligations towards you to the extent you have redeemed a voucher, goods, or services offered (if any) or participated in an offer, rewards, contest or other activity or program sponsored or offered through us or through any third party entity (where applicable);
• to a subsequent owner, co-owner, or operator of one or more of the Site or any portion or operation related to part of one or more of the Site;
• in connection with a corporate merger, consolidation, or restructuring, the sale of substantially all of our stock and/or assets, or other corporate change, including, without limitation, during the course of any due diligence process. However, should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your data;
• to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions, where this is necessary to comply with these legal obligations;
• to combat fraud or criminal activity, and to protect our rights or those of our affiliates, and users, or as part of legal proceedings affecting us and/or our affiliates, as it is in our legitimate interests to prevent fraud and protect these rights; or
• in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts, to the extent this is necessary to comply with such legal obligations.

We encourage any unaffiliated third-party entities (where applicable) to adopt and post privacy policies. However, while we might share personal data with third party entities only for the above-mentioned purposes, their subsequent processing and use of personal data obtained through us is governed by their own privacy policies and practices and is not under our control.

Where possible, we contractually restrict how our third-party affiliates use your personal data and aim to ensure they do not use it for any purposes which are incompatible with those set out in this privacy policy.

We do not sell or otherwise disclose Personal Information about you, except as described herein.

We may disclose Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, respond to claims that an advertisement, posting or other content violates the rights of a third party, or protect the rights, property or your personal safety.

In the event that Docube is required to disclose your Personal Information to any other Data Fiduciary (as defined under Section 2 (i) of the Digital Personal Data Protection Act, 2023) or use your Personal Information to make a decision that affects you to provide the Products or services that you have purchased, Docube shall ensure that the Personal Information provided by you is complete and accurate. Notwithstanding the foregoing, you hereby undertake to indemnify and hold Docube harmless from any and all claims, demands, liabilities, losses, damages, costs, and expenses, including legal fees and expenses, arising out of or in connection with the disclosure of your Personal Information to any other Data Fiduciary, as defined under Section 2 (i) of the Digital Personal Data Protection Act, 2023, or the utilization of your Personal Information to make decisions that have an impact on you for the purpose of providing services you have specifically requested. This indemnification encompasses any breach of your duty to ensure the completeness and accuracy of the Personal Information you furnish to Docube in such instances.

By using the Site, you explicitly, unambiguously, freely ,unconditionally and specifically provide informed consent to the collection, processing, and storage of your personal data in accordance with the applicable protection laws. Docube will use this data for account management, communication, analytics, legal compliance and the purposes mentioned herein. You have the right to access, correct, and delete your data. You can withdraw your consent by contacting Docube’s Consent Manager but note that this may impact your Site access and experience.

Furthermore, You acknowledge and agree that you hereby grant Docube access to communicate any number of service offerings and/or otherwise in an effort to demonstrate the any services, reminders for appointments, features and/or content rendered by Docube via message, WhatsApp and similar applications.

You acknowledge and agree that despite Docube’s best efforts to safeguard your personal data, no data transmission over the internet can be guaranteed as completely secure. Therefore, Docube disclaims any warranty or guarantee regarding the security of your data against unauthorized access, loss, or disclosure.

Our Site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. The secure server software (SSL) encrypts all information you put in before it is sent to us. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access. Our servers are accessible only to authorized personnel and that your information is shared with respective personnel on a need to know basis to complete the transaction and to provide the services requested by you.

Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet or telecom or other network(s) cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current internet security methods and technologies in compliance with the Digital Data Protection Act, 2023 and the  Information Technology Act, 2000 and rules made there under.

By using our Site, you agree to the following points:

• Docube will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties
• Docube can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site
• Docube can take physical, managerial, and technical measures to preserve the integrity and security of your data till the time you use the Site or the services provided by the Site (directly or indirectly).

In the event of any personal data breach, (as defined under Section 2 (u) of the Digital Personal Data Protection Act, 2023) Docube shall give you and the Data Protection Board of India as established by the Central Government under Section 18 of the Digital Personal Data Protection Act, 2023 intimation of such breach. You agree to indemnify Docube and hold it harmless from any liabilities, claims, losses, damages, expenses, or costs arising out of or related to any personal data breach (as defined under Section 2(u) of the Digital Personal Data Protection Act, 2023).

You have the right to nominate any other individual, who shall, in the event of your death or incapacity, exercise the rights bestowed on you.

You shall have the right to obtain from Docube, (in accordance with Section 11 of the Digital Personal Data Protection Act 2023) to whom you have previously given consent for the processing of your Personal Information, upon making a request the following information:

• A summary of the personal data that is being processed by Docube and the processing activities that Docube is undertaking with respect to that personal data.
• The identities of all other data fiduciaries and data processors with whom Docube has shared your personal data, along with a description of the personal data that has been shared.
• Docube caAny other information related to your personal data and its processing.n take physical, managerial, and technical measures to preserve the integrity and security of your data till the time you use the Site or the services provided by the Site (directly or indirectly).

You have the right to review and correct your Personal Data. In the event of loss of access details, you can send an email to: info@docube.in

You have thePlease note that Docube reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site. right to review and correct your Personal Data. In the event of loss of access details, you can send an email to: info@docube.in

Pursuant to Section 15 of the Digital Personal Data Protection Act, you shall perform the following duties, namely:

• comply with the provisions of all applicable laws for the time being in force while exercising rights under the provisions of the Digital Personal Data Act 2023 and all applicable laws;
• ensure not to impersonate another person while providing your personal data to Docube for the specified purpose;
• ensure not to suppress any material information while providing your personal data for any document, unique identifier, proof of identity or proof of address issued by the State or any of its instrumentalities;
• ensure not to register or raise any false or frivolous grievances or complaints with Docube or the Data Protection Board of India; and
• furnish only such information as is verifiably authentic, while exercising your right to correction or erasure under the provisions of the Digital Personal Data Protection Act, 2023 or the rules made thereunder.

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless Docube and our affiliates, and our respective officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs and expenses (including but not limited to attorney’s fees) arising from: (i) your use of, or inability to use, the Site and consequences or damages arising thereof; (ii) The creation, uploading, sharing, or promotion of products or services, including any claims of intellectual property infringement, defamation, or violation of rights; or (iv) Any breach of this Privacy Policy or any violation of applicable laws or regulations. This indemnification obligation shall survive the termination or suspension of the your account and the use of the Site.

Docube is not responsible for any breach of security or for any actions or inactions of any third parties that receive your Personal Information.

Docube is not respoDocube shall and will not be liable for (i) a loss including, but not limited to, loss of use, loss of goodwill, loss of data, if such loss is caused as by tort (including negligence), breach of contract or otherwise, if reasonably foreseeable, or (ii) damage caused by viruses or other technologically harmful material  that may infect either Docube’s or your computer equipment, computer programs, data or other proprietary material loss of business or anticipated savings, due to the products and services provided by Docube.nsible for any breach of security or for any actions or inactions of any third parties that receive your Personal Information.

To the fullest extent permissible by law, Docube shall not be liable for any direct, indirect, exemplary, special, consequential, or incidental damages of any kind, or for any loss of data, revenue, profits or reputation, arising under this Privacy Policy or out of your use of, or inability to use, the Site, even if Docube has been advised of the possibility of such damages or losses.

In no event shall the aggregate liability of Docube for any damages arising under these terms or out of your use of, or inability to use, the Site exceed value of the Product and/ service ordered by you on the Site, if any, during the three (3) months prior to such claim being raised.

Notwithstanding anything contained in this Policy or elsewhere, Docube shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event.

As stated hereinabove, the term “Force Majeure Event” shall mean any event that is beyond the reasonable control of Docube and shall include, without limitation, sabotage, fire, flood, pandemic, explosion, acts of god, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, pandemic or national/state lockdown due to any reason and any other similar events not within the control of Docube and which Docube is not able to overcome.

This Policy (along with the Cookie Policy below) shall be supplementary to the Terms of Use. Words and expressions used in this Policy but not defined herein shall have the meanings ascribed to them in the Terms of Use. To the extent any provision of this Policy does not conflict with the Terms of Use, the Terms of Use shall apply to this Policy. In the event of any conflict between this Policy and the Terms of Use, the interpretation placed by Docube shall be final and binding on you.

In accordance with the Digital Personal Data Protection Act, 2023, Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Consent Manager are provided below:

Name: Azhar Hussain

Address: 365 1st floor, Sulochana Building, 1st Cross Rd, 3rd Block, Santhosapuram, Koramangala 3 Block, Koramangala, Bengaluru, Karnataka 560034

Tel.: 7624997990

E-mail: azhar@docube.in

If you wish to make a complaint regarding any violation of the provisions of this Policy, you may send a written complaint to the Consent Manager, who shall redress the complaint in accordance with the provisions of the Digital Personal Data Protection Act, 2023 read along with the Information Technology Act, 2000 and Rules made thereunder.

M/s. DOCUBE HEALTHCARE PRIVATE LIMITED

Address: 6-3-609/195, Anand Nagar Colony, Khairtabad, Hyderabad, Telangana, India 500004

Tel.: 7624997990

Email id:  info@docube.in

When you visit our website, it asks your device (be it a computer, a tablet or mobile) to accept a cookie, this cookie is a very piece of information/data that allows us to provide adequate services to you, which is downloaded on your device. We use different cookies on our website: www.docube.in. In order to ensure that the website works in a diligent and correct manner, we use cookies. The content of the respective cookie can only be retrieved or read by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications that you may us, and enable on the website to store data, which includes, but is not limited to remembering your actions and preferences (such as login and region selection), we use these cookies to improve your user experience. This implies that you do not need to reset your preferences for every visit or re-enter information. On the contrary, if cookies aren’t used, our website will treat you as a new user every time you load another web page. For example, if you are redirected to another web page from our website, then you return to our website, it will not recognize you and you would be required to log in once again. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. These are the cookies we currently use:

• Session Cookies. We use session cookies that are deleted after each visit to our website. For example, when you are browsing our website, the website will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close your browser.
• User-Input Cookies. Further, we use user-input cookies for the duration of a session to keep track of your inputs when filling in forms which may be very lengthy and time consuming, otherwise.
• Functional/Persistent Cookies. Additionally, we make use of functional cookies  in order to remember choices made or specific data/ information provided by you, including, but not limited to your username, language, or the region you are in. This allows us to tailor the website experience specifically to your preferences. Authentication cookies are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include: (i) User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service; (ii) Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters); (iii) Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately; and (iv) User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.
• Analytics Cookies. We use reporting and analytics cookies to collect information about how and how frequently you use our website. We do this in order to better your experience on our website and we do this by using necessary tools to help us continually improve on our website functionalities. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include: (i) First Party Analytics Cookies. Number of unique visitors, improve our websites, detect most searched for words in search engines that lead to a webpage; and (ii) Third Party Analytics Cookies.
• Retargeting Cookies. We may use retargeting cookies on our website to tailor the use case of our services to you and your interests and provide you with a more personalized service in the future. It remembers that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the relevancy of information that you see may be less relevant and interesting to you.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file.

In accordance with the Digital Personal Data Protection Act, 2023, Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Consent Manager are provided below:

Name: Azhar Hussain

Address: 365 1st floor, Sulochana Building, 1st Cross Rd, 3rd Block, Santhosapuram, Koramangala 3 Block, Koramangala, Bengaluru, Karnataka 560034

Tel.: 7624997990

E-mail: azhar@docube.in

If you wish to make a complaint regarding any violation of the provisions of this Policy, you may send a written complaint to the Consent Manager, who shall redress the complaint in accordance with the provisions of the Digital Personal Data Protection Act, 2023 read along with the Information Technology Act, 2000 and Rules made thereunder.

M/s. DOCUBE HEALTHCARE PRIVATE LIMITED

Address: 6-3-609/195, Anand Nagar Colony, Khairtabad, Hyderabad, Telangana, India 500004

AddresTel.: 7624997990s: 6-3-609/195, Anand Nagar Colony, Khairtabad, Hyderabad, Telangana, India 500004

Email id: info@docube.in